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If you’re new to sales management, and you’ve seen your peers discussing things like auto dialers and intelligent dialers for sales reps, you’re probably wondering what all the fuss is about. What’s wrong with a regular VoIP system, you might say?  All your employees already use it. That’s a little like suggesting that your accountants do their […]
Computer-telephony integration (CTI) solutions can help your company connect your company’s phone system to your CRM. When a phone system is connected to a CRM, it not only enables marketers to see how their efforts are influencing the outcomes of calls, but it also enables marketers to share contextual CRM data with reps in real time. […]
Can inside sales reps really afford to leave lead nurturing solely to marketers? According to data from Marketing Sherpa, 61% of B2B marketers hand all  leads over to sales, but only 27% of those leads are qualified. If you’re still thinking of lead nurturing as a synonym for email marketing, it’s time to adjust your […]
How much time are your inside sales reps really spending selling? A few years back, I read a study saying that average sales reps only spend 35% of their time selling. My first thought was, “that can’t be right!” But think about it – how much time do your sales reps spend entering data into Salesforce, browsing […]
Last week, salesforce.com announced that they will officially stop supporting their CTI Toolkit. We see this as a progressive move on the part of salesforce.com, as it signals that they are moving away from premise-based CTI deployments. But does this mean that companies will no longer be able to have phone systems that interact with […]
Whether you are trying to generate leads for your own company, or you work for an agency that traffics in leads, chances are that  you aren’t taking enough credit for your efforts. There’s a lot of talk amongst marketers about creating a culture of accountability, in which marketers are able to report the ROI of […]
RingDNA maximizes sales performance by transforming one of the most important, and yet most neglected, pieces of technology in the office – the phone. But as any sales manager knows, keeping track of how sales teams are performing is just as important. That’s why we’ve just rolled out something our customers have been asking for – […]
Top B2B sales reps have already discovered how valuable LinkedIn can be during B2B sales prospecting. Best-selling author and top sales strategist Jill Konrath reported that reps can massively accelerate their sales pipeline by spending less than an hour a day using LinkedIn. In fact, Konrath states that LinkedIn offers better sales ROI than any other […]
2019 Update: the Free Mobile CRM App for iPhone is discontinued & no longer supported. You can learn about the new amazing products we produce here. Here at RingDNA we never rest on our laurels. We are constantly working (often literally around the clock) to  improve our products. We just rolled out some exciting new […]
Until recently, many enterprise IT departments had stopped trying to build their own internal CRMs, content management systems and sales software. But the era of mobile apps has reset the entire build vs. buy debate. Over the past couple of years, CIOs have thrown themselves back into the business of application building in an effort […]
What do most inside sales reps really know about incoming leads the moment the phone rings? Sadly, the answer is usually nothing. But there is actually a lot of data that can show reps why prospects call. B2B marketers regularly capture a wide variety of data about customers’ buying intentions in CRMs like Salesforce. And […]
Those of you who attended our sold out Dreamforce sessions helped make this the most exciting  conference for us to date!  In both sessions, our CEO, Howard Brown, revealed some of the ways that call metrics and contextual data are already transforming the way that businesses interact with customers. For those of you who weren’t able […]