ringDNA for Customer Success

Create Customer Experiences that Drive Retention and Expansion

Trusted by the World's Best Sales Teams

ringDNA Powers

Maximize Customer Revenue

Drive expansion with omnichannel solutions that empower reps to call, text, email, and more directly within Salesforce

Improve Renewal Rates

Automate your outreach to customers with omnichannel cadences based on contract renewal date and other key data points

Focus on Customers, Not Busywork

ringDNA automatically captures all data in Salesforce from customer interactions so reps can prioritize what matters most

Product Upsells & Cross-Sells

Customer Retention

Contract Renewals

Increasing Customer Lifetime Value

Guide Reps to Next Best Actions

ringDNA uses AI to recommend next best actions for customer success reps - including whom to contact, when and how to contact them, and what to say - transforming every rep into a top performer

Offer Customers a Seamless Experience Across All Touchpoints

A unified platform allows for seamless transitions across support, success, sales, and more. Empower agents to reach out via call, text, or email and keep them informed of complete customer history for intelligent conversations.

Enable Conversations that Drive Lasting Relationships

As you begin a conversation with a customer, ringDNA provides complete context from Salesforce - see who else has talked to your customers and pick up where they left off.

Prioritize the Most Important Customer Calls

When a customer calls, ringDNA can automatically route that call to the appropriate success representative based on skills, account affiliation, and more.

Uncover More Upsell Opportunities with AI

Use the power of artificial intelligence to automatically recognize and alert your team of opportunities to upsell or turn customers into ambassadors for your brand based on conversational cues or keywords.

Maximize Customer Lifetime Value

The best source of revenue is often your existing customers! ringDNA is built to help your team drive retention and upsells, maximizing the lifetime value of every customer.

Onboard in minutes, not months

Getting started with ringDNA is as easy as downloading a Chrome extension. Start new reps with a quick tutorial, and have your entire organization selling faster than ever.

“Awesome Salesforce Telephony Solution. With ringDNA, our team is reaching customers much more often.”
Avi TalCofounder, Verse.io
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“ringDNA call data is something we could not live without.”
Erik KostelnikGlobal Sales Director, Wrike
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