Now is the perfect time to ask yourself the question: how can I sell more this year? Whether you are a sales development rep, and account executive there are always ways to improve. Reps can ask more astute questions, solve customer’s pain points faster and better overcome objections. While managers can discover new strategies and […]
For many, the term inside sales conjures to mind images from movies like Boiler Room or The Wolf of Wall Street, in which reps are crowded in a single room in an office building dialing leads at light speed in a race to crush quota. While this is still the reality for some organizations (often […]
The mobile revolution is in full swing and our customers are reporting more and more phone leads thanks, in no small part, to increased smartphone adoption. But these inbound phone leads might be even more vital than you think. New research from BIA/Kelsey reports that  phone leads are now considered the highest quality lead source. […]
After Google released their fourth quarter 2013 earnings, one thing is clear: more people are clicking on Google AdWords than ever before. Paid clicks are up 31% year-over-year! While this shouldn’t come as a shock, what is infinitely more interesting is the fact that cost-per-click (CPC) declined 11% since the fourth quarter of 2012. In […]
Until recently, many enterprise IT departments had stopped trying to build their own internal CRMs, content management systems and sales software. But the era of mobile apps has reset the entire build vs. buy debate. Over the past couple of years, CIOs have thrown themselves back into the business of application building in an effort […]
Dreamforce 2013 is just a few days away and we’re gearing up for what’s sure to be a whirlwind week.  In addition to presenting two exciting breakout sessions, we’re going to be demoing our new Intelligent Dialer for Salesforce. We built the app especially for inside sales reps using Salesforce.com. To celebrate Dreamforce and our […]
The consumerization of IT is one of the greatest challenges facing IT professionals today. Without proper planning, shifting device ownership to employees can reduce CIOs’ oversight and compromise the security of sensitive data. However, enabling employees to use self-owned devices provides companies with many benefits. The following guide is intended to help IT professionals devise […]
TwilioCon 2013 is quickly approaching, and we’re hoping we’ll see you there. Twilio’s annual conference, which takes on September 17-19 in San Francisco, brings together developers, entrepreneurs an decision makers focused on revolutionizing communications. We’ll be at our booth in the Partner Pavilion throughout the conference starting in the afternoon of the 17th. We’re excited […]
2020 update: This post contains legacy content regarding ringDNA features. For the most recent up-to-date information about ringDNA, please check out our amazing solutions at www.ringdna.com   In our iPad mini Productivity Guide, we discussed some of the ways that the smaller-sized tablet can help improve overall workflow. Now we’ll focus on how you can […]
Since Apple’s iPad mini came out last year, it has quickly become one of our favorite mobile business devices. This is an updated version of the popular productivity guide that we put out several months ago. Over time, we’ve found that the mini is the perfect size for portability, while offering a screen size that’s conducive […]
Over the past decade, companies have gotten progressively better at governing the primary communication channels managed by their employees. Rules covering the usage and management of social media, email and in many cases, even instant message, are commonplace. But there’s one channel you’re rapidly losing control of: the phone number. As more  employee-owned devices find […]
2019 Update: the free mobile CRM app for iPhone is discontinued & no longer supported. You can learn about the new amazing products we produce here. Sales managers want tools that help them manage their teams, and sales reps want tools that help them close deals. We’re proud to announce that our new free iPhone […]