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According to a new report from Accenture and CSO Insights, 44% of enterprise Chief Sales Officers (CSOs) remain skeptical of their firms’ ability to hit revenue targets. To address this clear-and-present danger, the report has identified several areas for improving the effectiveness of sales organizations. One of the report’s key findings is something that we’ve […]
In my last post, I discussed how traditional behavioral data analysis differs from contextual data, which I defined as information that is delivered to the right person at the right time within an actionable context. Today I’ll discuss the three broad types of data that matter most to sales agents. Prioritization Data In enterprise companies, […]
For sales teams, the data value chain has never been more promising than it is right now. As your prospects go about their day, interacting with websites, smartphones and the social web, the behavioral data profile about them continues to grow. It’s possible to know more than ever about their product preferences, usage, interactions, peer […]
We’re occasionally asked why we chose to target our initial product line toward Salesforce.com customers. While Salesforce is currently the world’s largest CRM vendor, that only happened recently. One of the main reasons we partnered with Salesforce is because they’ve grown their business, in part, through smart acquisitions. Each new acquisition adds new dimensions to […]
2019 Update: the free mobile CRM app for iPhone is discontinued & no longer supported. You can learn about the new amazing products we produce here. Sales managers want tools that help them manage their teams, and sales reps want tools that help them close deals. We’re proud to announce that our new free iPhone […]
The “Nexus of Forces” may sound like something out of J.J. Abrams’ new Star Trek movie, but it’s a term that market research firm Gartner is using to describe the convergence of social, mobile, cloud computing and information technology. And, according to Gartner vice president Joanne Correia, “CRM is at the eye of the Nexus […]
According to Gartner, businesses are spending $12 billion each year on customer relationship management (CRM) systems worldwide. But far too often, these systems are underused. This is often due to the difficulty involved in leveraging CRM in the field. Fortunately, CRM is being revolutionized by the mobile promise, “there’s an app for that.” Third-party mobile […]
A survey of 450 C-Suite executives has shown that enterprises are hungry for mobile customer relationship management (CRM) apps. The study, conducted by market research firm IDC and enterprise resource planning (ERP) specialist ISF, showed that 31% of respondents identified CRM apps as most-wanted among enterprise mobile apps– more than any other type of mobile […]
It looks like 2013 is going to be a huge year for our partner Salesforce.com. In 2011, Gartner reported that Salesforce.com’s CRM market share was 16.7%, second only to SAP. However, Gartner is now predicting that 2013 will be the year that Salesforce.com will be crowned leading CRM vendor worldwide. While developing a native enterprise […]
We are constantly working to ensure that RingDNA’s mobile CRM apps improve sales efficiency. Our latest update focuses on helping agents access important information quicker, while our Salesforce automation features save time between sales calls. By our count,  RingDNA Free for Salesforce can save a dozen or so discreet steps with sales followup tasks, which can […]
We’re excited to announce some exciting new changes to RingDNA Free for Salesforce that will make it easier than ever for you to manage and communicate with your contacts at blazing speeds. In improving what we believe is the best mobile CRM app for Salesforce.com users, we heard from customers that in addition to being […]
“The leads are weak? You’re weak.” Two decades after Alec Baldwin used those words to berate an underperforming sales team, Glengarry Glen Ross is still a cult favorite among sales managers. The Pulitzer Prize-winning story endures, epitomizing the endless struggle between sales and marketing over lead quality. Marketing generates leads, and sales is expected to […]