Martech Breakthrough, a leading market intelligence organization that recognizes the highest achieving companies, technologies, and products in the global marketing, sales, and advertising technology industries, named ringDNA the Best Overall Sales Tech Company in its annual Martech Breakthrough Awards. James Johnson, Managing Director at MarTech Breakthrough says,“Customer expectations have never been higher and our 2020 […]
What is warm calling? The definition of warm calling is an outbound sales strategy that focuses on dialing, connecting with, and having sales conversations on the phone with sales leads who have been “warmed up” with some kind of prior activity. Warm leads can be defined as prospects that have previously engaged with your company […]
A Simple Lesson Very early in my sales career I made a cold call on the CEO of a large homebuilder in my territory. I was selling computers for what was at the time one of the larger computer companies. I was freshly trained in sales and computers, a newly minted sales rep ready to […]
There’s a new revolution in sales, and it’s moving quickly. Guided selling stands to change sales teams forever, and many of the most successful organizations are quickly employing it. In fact, Gartner found that 51% of sales teams have already deployed are plan to deploy guided selling software in the next five years. As B2B […]
ringDNA Agent-Only Call Recording Functionality Helps Businesses Expand Coachable Moments to Every Call DISCLAIMER: The information provided here does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available are for general informational purposes only. Readers should contact their attorney to obtain advice with respect to any particular legal […]
A sales pipeline has been a common tool for sales teams for decades, but sales is changing. Despite what many think, sales is not what they show in the movies. The days of intense, hardball tactics, “sell me this pen” and “Always Be Closing!” in the sales office are behind us. Modern, customer-focused sales teams […]
Sales calls are more than just a conversation. They are very much a component of a process that is designed to sell. Therefore, they are something that must be monitored, measured, analyzed, and improved. Like most things involving human interaction however, sales conversations are both an art and a science. There are both tangible and […]
Everyone feels the constant push-pull in sales. You want to make the big deal happen. However, the buyer isn’t yours to control. You want to push. You have to be patient. Pushy? Patient? You gotta be both. Being pushy is not about asking for the order. Buyers expect that from you. Though it has no […]
Here’s something that can’t happen with virtual selling: your buyer can’t have Security throw you out of their building. Which is too bad. Those are great and painful learning experiences. I flushed a multi-million dollar opportunity with a prospect in the LA area because of a simple driving error. It was an account I’d been […]
In the most simple terms, a sales operations manager enables sales team to sell more, better. At their core, salespeople only want to sell. The best ones do this by genuinely helping customers by providing them with products and solutions that improve their lives. Salespeople also use technology to make their jobs easier. The tools, […]
What are your sales principles? I love the following quote from Harrington Emerson, a renowned business theorist. “As to methods, there may be a million and then some, but principles are few. The man who grasps principles can successfully select his own methods. The man who tries methods, ignoring principles, is sure to have trouble.” […]
Experience is a great teacher. There’s a limit, however, to how much it can teach. Ben Franklin, one of the Founding Fathers, wrote, “Experience is a dear teacher, but fools will learn at no other.” Ben Jonson, the English playwright and poet who was a contemporary of Shakespeare, also chimed in on the subject. He […]