Sales development reps (SDRs) are the lifeblood of many successful B2B sales teams. Unless you’re 100% relying on inbound leads, your SDRs need to source enough high quality opportunities for your account executives to hit their quota. If your SDRs are having a bad quarter or even a bad month, it can have catastrophic effects on your pipeline […]
If your inside sales team is making a lot of calls and using Salesforce, it makes a lot of sense to integrate telephony and CRM as closely as possible. By adding voice capabilities to Salesforce, not only will reps reap massive productivity gains, but managers will also be rewarded with greater visibility into reps’ activities and outcomes. So if […]
Ready to begin your journey as a Salesforce administrator? Here’s some sound advice from CASE Partners’ Salesforce Technical Lead and Salesforce MVP Maria Belli on the best places to get started. So you want to be a Salesforce Admin but don’t know where to start? Luckily for all of us, there are many, many wonderful resources available […]
The following guest post is by Dan O’Brien, marketing manager at Prialto. It originally appeared on Salesforce Ben, and is reprinted with the author’s permission.  Want to know how to optimize your new CRM setup? Start by finding a stellar CRM administrator on your team. Nearly 60% of Salesforce implementations are unsuccessful, always due in some […]
There are so many factors that go into managing a sales development team. You need the right reps, a solid strategy and a repeatable sales process. However, one of the most important things that sales leaders need is insight into their SDRs’ activities. It seems simple enough, but unless you’re tracking the right data points […]
Sales operations professionals are often the unsung heroes of a sales team. Sure, you need seasoned closers to run deals into the end zone. But unless reps are using CRM properly and adhering to a sales process, deals that could have resulted in touchdowns will end up languishing near the 20-yard line. A great sales operations manager can make closing […]
If you think CAC is a weird sound your feline makes when choking on a hairball, you might want to check out our new 2016 Complete Guide to Inside Sales Analytics (On the other hand, if you can already calculate CAC/LTV in your sleep, but you want to teach your fellow sales managers how to […]
Here at RingDNA, we’ve been using Salesforce Inbox for Sales Cloud in tandem with our own product to radically improve sales productivity during calls. For those who aren’t in the know, Salesforce Inbox is a chrome extension that offers a lot of features that enhance productivity when sending emails. When used with RingDNA, which accelerates overall productivity and […]
From day one, our Intelligent Dialer for Salesforce has offered automatic Salesforce call logging. This has saved our customers a lot of time and headaches (trust me – logging calls manually is always expected, and never fun). But we also know that today’s SDRs, inbound sales reps and account executives don’t just talk to prospects on […]
According to the Bridge Group’s recent Inside Sales for SaaS report, by simply using dialing software, inside sales reps can have 22% more conversations each day. But our Intelligent Dialer for Salesforce delivers a barrage of high-octane sales acceleration features that will empower your reps to have far more conversations than that. Here at RingDNA, […]
Salesforce recently polled over 2,300 global sales leaders. The result: one of the deepest dives I’ve seen yet into the factors that are making and breaking today’s inside sales teams. One of the most interesting things in Salesforce’s State of Sales 2015 report are the major challenges according to Salesforce customers. This is a subject that I’ve been especially interested in […]
Does your sales team spend way too much time chasing small deals? Have you become too reliant on inbound lead quality? If so, I have good news – on Tuesday May 19, I’ll be moderating the How to Close Bigger Deals Webinar that will reveal proven ways to blow up the size and scope of your sales […]