We’re excited to announce that Forrester named ringDNA a leader in Conversation Intelligence for sales and marketing in their October 2021 report.
The Business Intelligence Group today announced that ringDNA was named a winner in its Artificial Intelligence Excellence Awards program.
The unthinkable happened in 2020, and business as we knew it was completely upended. Reps were forced to sell like inside sales reps, managers had to coach remotely and leaders had to reinvent their processes to find a way to generate revenue amid economic uncertainty. How will the events of the last year reverberate in the months ahead? What can businesses expect, if anything, in the coming months and years?
Howard Brown joined the Business Is Human podcast, to discuss hiring people that can be coached and creating a culture where making mistakes is celebrated – and much more.
As digital transformation continues to accelerate in 2021, adopting cloud-based software-as-a-service (SaaS) products and services has been a top priority for most B2B brands (and discerning CFOs). The B2B SaaS business model allows customers to access web-based software, meaning that SaaS products and services are not location-dependent, churn out in-depth analytics, and are far more cost-effective, flexible, and scalable than on-premise options. They’re a win-win-win for a work-from-home workforce.
Fixing churn, much like improving the customer experience, can’t be done overnight. While a customer success team can help, mitigating churn requires an organizational overhaul that places the customer at the center.
Conversation AI by ringDNA today was presented with a Gold Stevie® Award in the New Sales Enablement Solution category in the 15th annual Stevie Awards for Sales & Customer Service.
We’re seeing a surge in technology-driven cloud-based services that enable businesses to streamline business operations and perform specific tasks or manage key expense line items.
The Biden administration has already committed $300-billion to R&D and breakthrough technologies as part of its Innovate in America plan, which promises to “unleash high-quality job creation in high-value manufacturing and technology” — specifically electric vehicles, 5G and AI.
Without a doubt, 2020 was a year of unexpected disruption. Now, with 2020 behind us and, hopefully, an end to the pandemic in sight, businesses are looking to get back to business in the new year. But industry pundits do not expect the world to go back to business as usual just yet, as many of the following predictions indicate.
B2B orgs are abandoning their legacy processes to focus on improving their datasets with third-party data and prioritizing organizational leadership and internal alignment for future revenue growth in 2021 and beyond. However, according to multiple experts, many B2B companies still struggle with RevOps, citing issues with strong leadership and a lack of defined processes and data.
ringDNA was named one of Built In’s Best Places to Work in Los Angeles in 2021.