Customer Stories

THE CHALLENGE With a huge influx of sales leads coming in to the Nutanix software business, it became increasingly challenging for both AEs and SDRs to swiftly follow up on the leads and track all of the associated activities. They needed a way to automate the way they addressed and followed up on these leads, […]

THE CHALLENGE A global company selling into more than 150 countries Boost rep productivity across a global sales team Drive more sales conversations Automate activity logging in Salesforce Real-time visibility into call activity and outcomes Management visibility and improved sales coaching Increase sales user adoption in Salesforce THE SOLUTION ringDNA Intelligent Dialer for Salesforce ringDNA […]

THE CHALLENGE Automatically route inbound callers with the best available agents Leverage call data to have smarter conversations with customers Train new reps how to best solve customer issues and secure brand loyalty THE SOLUTION ringDNA Intelligent Dialer for Salesforce ringDNA Call Queues ringDNA Call Tracking for Salesforce ringDNA Intelligent Call Routing/IVR ringDNA Coaching Suite […]

THE CHALLENGE Onboard quickly, with no downtime Engage with more sales-ready prospects daily Real-time insight into reps’ call activities and outcomes THE SOLUTION ringDNA Intelligent Dialer for Salesforce ringDNA Local Presence ringDNA Call Metrics for Salesforce THE RESULTS Wrike implemented quickly with zero downtime Reps reached 200% more prospects by phone Management helped maximize reps’ […]

THE CHALLENGE Empower study coordinators to connect with more prospective patients for research studies Increase call volume, velocity and connection rates Automate tedious processes such as manually dialing patients and leaving voicemails Automatically route patients to the best available coordinator Gain real-time visibility into key metrics such as connection rates, call productivity THE SOLUTION ringDNA […]

THE CHALLENGE Rich Uncles needed a way to efficiently capture and document notes, outcomes, and next steps from calls between advisors and investors. Rich Uncles experienced difficulties with prior applications that had incomplete or unreliable integrations with Salesforce, leading to incomplete records or inaccessible data that required time and effort to fix. Had a need […]

THE CHALLENGE Fundera’s highly personalized business model requires a platform that can effectively handle high-touch, high call volume environments Need to automate sales activity documentation Since most business is conducted over the phone, Fundera needed a reliable solution with high quality voice A replacement for physical dialing which added up to hours of lost time […]

THE CHALLENGE Find an intuitive and easy solution to empower reps to work more efficiently leveraging click-to-call and real-time Salesforce automation Increase call volume, velocity, and connection rates Gain instant visibility into team and individual rep call metrics including call volume, talk time, task/activities per day, and more Enable real-time coaching capabilities to accelerate sales […]

THE CHALLENGE Empower reps to exceed a high quota of international calls to enterprise prospects (in EMEA) Radically increase the number of conversations with key decision makers at enterprise companies Monitor sales activity for reps located throughout Europe Slash the costs of dialing international prospects Enable reps at their desks and on mobile THE SOLUTION […]

THE CHALLENGE Improve immediately by getting reps up and running on a new system ASAP Improve the number and quality of sales conversations each day Create a culture of transparency by giving managers real-time insight into reps’ activities and their outcomes THE SOLUTION ringDNA Intelligent Dialer for Salesforce ringDNA Local Presence ringDNA Call Metrics for […]

THE CHALLENGE Improve inbound lead response time Optimize the inbound call routing and data capture process in Salesforce Capture 100% of outbound sales calls in Salesforce Quickly scale and train a lead response team THE SOLUTION RingDNA Intelligent Dialer for Salesforce RingDNA Sales Coaching Suite RingDNA Inbound Call Tracking for Salesforce THE RESULTS 40% higher […]

THE CHALLENGE Increase the number and quality of sales conversations each day Better handle inbound lead qualification and pass qualified leads to Account Execs Create a culture of transparency for sales commissions via transparent sales data Improve immediately by getting reps up and running on a new system ASAP THE SOLUTION ringDNA Local Presence for […]