ringDNA Agent-Only Call Recording Functionality Helps Businesses Expand Coachable Moments to Every Call DISCLAIMER: The information provided here does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available are for general informational purposes only. Readers should contact their attorney to obtain advice with respect to any particular legal […]

You work in cold calling driven sales long enough and you’re bound to hear it: that story about the salesperson who closed a six or seven figure deal from a cold call. In fact, I recently had dinner with a retired business to business (B2B) salesperson who had a stack of success stories that started […]

Update published 7/27/2018: Ringless voicemail is officially declared a “call” that falls under TCPA regulations according to the recent ruling of Saunders v. Dyck O’Neal. U.S. District Judge Gordon J. Quist is the first federal judge to declare ringless voicemail as a “call.” Click here to read the full opinion and ruling. You may have encountered […]

Great salespeople all seem to have one thing in common: they are fiercely dedicated to self-improvement. The best sellers I’ve ever worked with are never content with just making quota. They are willing to do whatever it takes to hit their numbers out of the park. And while salespeople have a responsibility to self-educate and […]

On Thursday, June 18, Join ringDNA’s CEO Howard Brown, as well as the host of The Sales Enablement Podcast, Andy Paul for their session at the Tenbound Virtual Sales Development Conference. The talk, titled The New Sales Enablement Formula: Empowering SDRs to Ramp Faster and Sell More will feature new data about how to ramp […]

The ability to track sales metrics and KPIs is the closest thing that sales leaders get to having a crystal ball. The right metrics can instantly reveal which reps are most active, which are most efficient and which need additional coaching in order to hit goals. But beyond merely revealing insight into reps’ performance, tracking […]

In the wake of current events, working remotely has become the new normal. But even before the global crisis, working remotely was trending, with a 159% increase in remote work over the past 12 years. However, we are aware that a lot of companies have had phenomenal success with on-premises sales teams. And quickly migrating […]

“Success is not final, failure is not fatal: it is the courage to continue that counts.” That’s one my favorite quotes from Winston Churchill. It says it all about the challenges of being in sales. You can’t win them all. Hot streaks don’t last forever. Nor do your dry spells. If you’ve been in sales […]

Sales enablement shouldn’t be aimed at the lowest common denominator. If you think the objective of sales enablement is just to enable sellers to sell, then you’re missing the point. I’ve met very few sellers over the past decades who haven’t been enabled to sell. However, for the most part that weren’t enabled to achieve. […]

In light of recent events, we’ve heard many questions from sales leaders regarding moving in-office sales teams to a remote model. Many of our customers were among the first companies to take their sales teams remote as a protective measure against the spread of Coronavirus. This was due in part to the fact that the […]

In our personal, day-to-day lives, nearly every time we need to make a phone call we just simply click or tap. So, at work, why shouldn’t sales teams benefit from the same simplicity with click to dial in Salesforce? Click to dial simply refers to the ability to automatically dial and place a call to […]

Despite the changes of the last decade to the sales role, sales time management is still difficult. Reps face a ton of inputs – from Slack notifications to emails to calendar reminders and more. The tyranny of distraction makes it easy for reps to lose focus on what matters most very quickly: building customer relationships. […]