“I spend 98% of my day sitting in my office and thinking about what I can do to get my team to play just 1% better.” – Pete Carroll (NFL Head Coach, Seattle Seahawks) I love this quote. It speaks to the reality of performance improvement. Especially for skill-based professions. Such as sales. Technology can […]

Before we get started, here’s a quote from Voltaire to help trigger some self-reflection: “Judge a man by his questions rather than his answers.” Actually, that pairs well with this wisdom from the Dalai Lama: “When you talk, you are only repeating what you already know. But if you listen, you may learn something new.” […]

Being fast with no value has no value to your buyer. Here’s a real life example from a former client: I worked with a client who was successfully generating a ton of targeted inbound leads. However, their follow-up stunk. They were taking three business days on average to follow up a lead. In other words, they […]

Don’t miss the upcoming webinar with AA-ISP and ringDNA. On Wednesday, October 21 at 2 PM EST, join Ray Rike, Founder & CEO of RevOps Squared, Andy Paul, Host of the Sales Enablement Podcast, William Tyree, CMO of ringDNA, and Howard Brown, Founder & CEO of ringDNA. The panel will cover how key metrics are […]

ringDNA Agent-Only Call Recording Functionality Helps Businesses Expand Coachable Moments to Every Call DISCLAIMER: The information provided here does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available are for general informational purposes only. Readers should contact their attorney to obtain advice with respect to any particular legal […]

You work in cold calling driven sales long enough and you’re bound to hear it: that story about the salesperson who closed a six or seven figure deal from a cold call. In fact, I recently had dinner with a retired business to business (B2B) salesperson who had a stack of success stories that started […]

Update published 7/27/2018: Ringless voicemail is officially declared a “call” that falls under TCPA regulations according to the recent ruling of Saunders v. Dyck O’Neal. U.S. District Judge Gordon J. Quist is the first federal judge to declare ringless voicemail as a “call.” Click here to read the full opinion and ruling. You may have encountered […]

Great salespeople all seem to have one thing in common: they are fiercely dedicated to self-improvement. The best sellers I’ve ever worked with are never content with just making quota. They are willing to do whatever it takes to hit their numbers out of the park. And while salespeople have a responsibility to self-educate and […]

On Thursday, June 18, Join ringDNA’s CEO Howard Brown, as well as the host of The Sales Enablement Podcast, Andy Paul for their session at the Tenbound Virtual Sales Development Conference. The talk, titled The New Sales Enablement Formula: Empowering SDRs to Ramp Faster and Sell More will feature new data about how to ramp […]

The ability to track sales metrics and KPIs is the closest thing that sales leaders get to having a crystal ball. The right metrics can instantly reveal which reps are most active, which are most efficient and which need additional coaching in order to hit goals. But beyond merely revealing insight into reps’ performance, tracking […]

In the wake of current events, working remotely has become the new normal. But even before the global crisis, working remotely was trending, with a 159% increase in remote work over the past 12 years. However, we are aware that a lot of companies have had phenomenal success with on-premises sales teams. And quickly migrating […]

“Success is not final, failure is not fatal: it is the courage to continue that counts.” That’s one my favorite quotes from Winston Churchill. It says it all about the challenges of being in sales. You can’t win them all. Hot streaks don’t last forever. Nor do your dry spells. If you’ve been in sales […]