There isn’t anything personal about combing through a folder of call recordings, listening to a few, and then simply emailing feedback to a team member. And, if it were up to me, headset splitters would be outlawed. With the ringDNA Conversation AI solution, I can take a more personalized and scalable approach to coaching the […]
For remote sales managers, call recordings are critical to revenue success Forced remote work by virtue of the COVID-19 pandemic is accelerating sales management trends that were already underway. As a result of social distancing and remote work, many sales leaders are presented with a lower-fidelity picture of how their sales team is doing, what […]
6 min read - April 8, 2020
Calm Your Chaos
We’re experiencing a time of unprecedented turmoil. A time of chaos. Everything feels out of control right now. Especially out of your control. It’s natural to feel anxious. I normally spend a good chunk of my life traveling for business and pleasure. Instead of catching frequent JetBlue transcontinental flights, I’m staring out the window of […]
Success is tied to your Character Sales is a competitive profession. Your success is defined by your ability to consistently defeat your competitors and overcome your buyer’s inertia. Winning also defines you. You win as a result of the habits that comprise who you are. And the sum of those habits represent your character; the […]
By Jeff Shelton, ringDNA’s VP of Product The ringDNA product team always keeps a pulse on the market and customer needs. Data driven product teams use information from multiple sources and listening posts to create a cohesive strategy. At ringDNA we achieve this feedback at scale by using ringDNA’s mobile coaching app, ConversationAI. It’s no […]
A couple important thoughts about Business Acumen for sellers. #1: Business acumen for sales is not about recognizing how one sales situation is similar to others you’ve encountered. Acumen is about understanding how it’s different. That’s how you uncover real opportunities in sales. The unexpected big deals. The opportunities that your competitors were too lazy […]
Summary: Instead of analyzing the opportunities in your pipeline based on how far a buyer has progressed through your sales process, assess your chances of winning their order based on the depth of your understanding of their needs, their desired outcomes and where they stand in their decision-making process. As humans we feel a burning […]
Day 6 of WFH. Well, that’s not entirely accurate. I’ve largely WFH the last 20 years since starting my company in 2000. It can be incredibly isolating to work on your own. Since salespeople tend to be social animals this can be a hard period. The initial transition period is usually not so bad. It’s […]
Ready to go mobile? We’ve just released our ConversationAI mobile app, for AI-powered sales management on-the-go.  We’re excited to announce that we’ve created a ConversationAI mobile app, available today on the iOS App Store and Google Play! Maximizing the value of the ringDNA platform If you’re currently a ringDNA customer who uses our Call Recordings […]
Remote sales is the new reality, and many managers may be unfamiliar with it. Whether you are taking your sales team remote for the first time, or have decades of experience managing remote employees, no one was likely prepared for what we face today. These are unique times with unique challenges. In this webinar, Andy […]
Like many B2B companies, you’ve been running a disciplined account based marketing and sales program. To get there, you invested countless hours analyzing product market fit across industries, segments and individual companies. You relentlessly tested messaging across digital channels, SDR outreach initiatives and events, having little reason to doubt your conclusions. After all, recent headlines […]
What is the best time to make sales calls? We mined the 2019 call data from millions of sales calls to uncover which times of day are ideal for key sales activities, including the best time to make cold calls. The data in this post is based on connection rates – the percentage of all […]