Who’s responsible for margin shrinking discounting to win a deal: managers or sellers? The finger of blame for this is invariably pointed at the sales rep. In truth, the responsibility rests with sales managers. It certainly is easy to blame individual sellers for rampant end-of-period discounting. Reps seem like the obvious culprit. However, my experience […]
Pick up nearly any food product you can find on the shelves of your local supermarket and it will be stamped with an expiration date. Best-by date. Or sell-by date. This useful bit of regulation is designed to protect consumers from products that have sat unsold on the shelves for too long at the store. […]
“Hey, could you be more salesy?” Never in my decades in sales has a customer ever asked me that. “Andy, we’d really like to buy your product. But, you’re just not salesy enough. Could you please be more salesy?” This is the one question a buyer will never ask you. That’s right. It’s the one […]
Sales enablement shouldn’t be aimed at the lowest common denominator. If you think the objective of sales enablement is just to enable sellers to sell, then you’re missing the point. I’ve met very few sellers over the past decades who haven’t been enabled to sell. However, for the most part that weren’t enabled to achieve. […]
Success is tied to your Character Sales is a competitive profession. Your success is defined by your ability to consistently defeat your competitors and overcome your buyer’s inertia. Winning also defines you. You win as a result of the habits that comprise who you are. And the sum of those habits represent your character; the […]
Ready to go mobile? We’ve just released our ConversationAI mobile app, for AI-powered sales management on-the-go.  We’re excited to announce that we’ve created a ConversationAI mobile app, available today on the iOS App Store and Google Play! Maximizing the value of the ringDNA platform If you’re currently a ringDNA customer who uses our Call Recordings […]
In light of recent events, numerous companies are taking their teams remote. This means that many sales managers are either taking their sales reps remote, or are operating a geographically dispersed team for the first time. When you manage a remote sales team, there is an incredible amount of nuances to be considered. How do […]
Sales management is an extremely rewarding, challenging, and exciting position to be in. Ultimately you are responsible for leading and guiding a team of reps to success through goals, quotas, plans, and processes. Whether you are already a manager looking to be promoted or are a sales rep that wants to become a manager, these […]
Any type of conversation may seem highly organic, non-standard, unpredictable, and highly immeasurable. However, there are actually ways to measure, analyze, and ultimately extract actionable outcomes from conversations. Scientists are able to analyze conversations to learn more about human habits, and therapists help individuals communicate so they can build better relationships. Both of these uses […]
Phone call anxiety is a real thing. In fact, research shows that 40 percent of salespeople will experience some sort of anxiety when making calls. Whether it be picking up the phone, struggling with a script, trouble booking a demo, or grappling with rejections, call anxiety can have a paralyzing effect on a rep’s sales […]
See the breaking data that reveals how sales managers have adjusted to a fully remote environment. Join ringDNA’s own VP of Product Jeff Shelton and Sales Manager Ryan Vaillancourt as they analyze and react to exclusive data garnered exclusively from ringDNA’s sales platform. The pair will explore sales metric benchmarks on how usage of the […]
This morning, ringDNA Founder and CEO Howard Brown joined Stuart Varney on Varney & Co. to discuss how companies like Amazon, HPE, Twilio, SAP, and more use ringDNA’s ConversationAI to analyze engagements between their sales teams and prospects. Howard discussed the importance of the customer experience saying,”We’ve moved from a product economy to an experience […]