Although top sales companies and professionals can’t seem to agree on a single authoritative definition, sales enablement is simply the term and concept for empowering sales reps and agents. In short, sales enablement means strategically uniting the relevant information with the right salespeople at the most opportune time to help address pain points, handle objections, […]
For many, the term inside sales conjures to mind images from movies like Boiler Room or The Wolf of Wall Street, in which reps are crowded in a single room in an office building dialing leads at light speed in a race to crush quota. While this is still the reality for some organizations (often […]
Are you not quite sure what a predictive dialer is? How about CTIs, IVRs, or mobile CRMs?  Or maybe you’ve heard the term, but aren’t 100% clear on the definition of inside sales. If so, you’re not alone. More and more companies are moving to an inside sales model. And as sales organizations migrate to a remote […]
2019 Update: the Free Mobile CRM App for iPhone is discontinued & no longer supported. You can learn about the new amazing products we produce here. Here at RingDNA we never rest on our laurels. We are constantly working (often literally around the clock) to  improve our products. We just rolled out some exciting new […]
IT professionals of the world rejoice! With the release of iOS 7, Apple has redoubled their efforts to secure enterprise data. As a result, we expect to see BYOD programs gain even more traction with enterprise companies. Apple’s  commitment to data security is nothing new. According to SilverSky’s CTO Andrew Jaquith, “Before iOS 7, Apple […]
The growth of inside sales teams shows no sign of letting up. While it’s hard to imagine most companies abandoning outside sales completely (Avon comes to mind) –  there are many situations when an in-person meeting is irreplaceable – growth is clearly trending toward centralized in-house teams. And with those investments, companies are increasingly looking for […]
According to a new report from Accenture and CSO Insights, 44% of enterprise Chief Sales Officers (CSOs) remain skeptical of their firms’ ability to hit revenue targets. To address this clear-and-present danger, the report has identified several areas for improving the effectiveness of sales organizations. One of the report’s key findings is something that we’ve […]
According to Gartner, businesses are spending $12 billion each year on customer relationship management (CRM) systems worldwide. But far too often, these systems are underused. This is often due to the difficulty involved in leveraging CRM in the field. Fortunately, CRM is being revolutionized by the mobile promise, “there’s an app for that.” Third-party mobile […]
If you knew more about who was calling, could you be more successful? That’s the question we ask sales agents before showing off RingDNA’s amazing inbound calling features. A similar question could have been posed to hiring managers years ago when LinkedIn was new (“if you knew more about your candidates, could you hire better […]
How long before enterprises primarily – or even exclusively- deploy mobile devices and focus on developing mobile solutions? While this might sound far-fetched to some, remember that there was a time when the thought of abandoning land lines was barely fathomable. Likewise, I remember all too well when laptop computers were primarily used for business […]
Former L.A. Lakers and Chicago Bulls head coach has a new book called Eleven Rings, in which he will detail his journey en route to becoming the most winning coach in the history of professional basketball. Phil Jackson’s often-unorthodox coaching style has won him the reputation as a transformative leader in the hyper-competitive world of pro […]
A survey of 450 C-Suite executives has shown that enterprises are hungry for mobile customer relationship management (CRM) apps. The study, conducted by market research firm IDC and enterprise resource planning (ERP) specialist ISF, showed that 31% of respondents identified CRM apps as most-wanted among enterprise mobile apps– more than any other type of mobile […]