As a Salesforce Administrator you are a jack of all trades. You are in charge of writing an advanced cross-object formula to the mundane task of helping an employee reset their password. As an #awesomeadmin […]
When TechCrunch erroneously declared that “the phone call is dead” way back in 2010, we knew something they didn’t. While personal call volume was declining in lieu of text messaging, we were certain that business calls were […]
Computer-telephony integration (CTI) solutions can help your company connect your company’s phone system to your CRM. When a phone system is connected to a CRM, it not only enables marketers to see how their efforts are […]
Just 57% of companies actually hit their revenue targets, according to CSO Insights. One of the top reasons? Marketing and Sales just aren’t properly aligned. Imagine a marketer arrogantly boasting that “Marketing is driving sales […]
What does it take to become a successful entrepreneur? This is the question Entrepreneur on Fire – or EOFire, as it’s known to fans – seeks to answer in its ongoing series of interviews with business […]
In our iPad mini Productivity Guide, we discussed some of the ways that the smaller-sized tablet can help improve overall workflow. Now we’ll focus on how you can use the Apple mini iPad as a […]
Over the last decade, the software-as-a-service (SaaS) business model has become more clearly defined. New cloud-based startups are popping up every week. They compete for market share through a variety of marketing efforts such as […]
A new study asked businesses to predict the factors that will be most disruptive to the telecom industry. The number one answer was the death of the landline/desk phone. The second most popular answer was […]
A new survey has revealed that more than half of businesses are choosing telecom providers based on the availability of application programming interfaces (APIs). Telephony APIs are typically used to add features to existing applications […]
A new study from ABI research validates what RingDNA customers have been telling us from the start: they like the luxury of being able to make calls on a mobile device with superior screen real estate. […]
After getting some great feedback form our customers on our video about making outbound sales calls on your iPad, we wanted to express just how terrific our iPad app is for taking inbound calls. So good, […]
