The desk phone was once an omnipresent in any work environment. But now, more and more companies are making the switch to VoIP. There can be several advantages to using browser-based telephony, including eliminating hardware costs and reducing telephony costs. One of the most frequent questions that our customers ask us is whether their networks […]
Since launching its suite of developers’ tools, companies have used Twilio to build a wide range of cloud-based voice and SMS applications. We chose to incorporate Twilio platform because of their scalable and reliable voice APIs. While many businesses investigate Twilio looking for innovative and reliable telephony solutions. While Twilio offers great options for building […]
Here at RingDNA, we make it no secret that our mission is to completely reimagine the way that businesses make and take phone calls. To that end, we are constantly making improvements to our products in order to help make inside sales reps even more successful. We release most of our updates quietly each month, […]
Dreamforce 2013 is just a few days away and we’re gearing up for what’s sure to be a whirlwind week.  In addition to presenting two exciting breakout sessions, we’re going to be demoing our new Intelligent Dialer for Salesforce. We built the app especially for inside sales reps using Salesforce.com. To celebrate Dreamforce and our […]
What percentage of time do your inside sales reps spend actually selling? A CSO Insights study found that sales reps spend an average of 20% of their time researching prospects before making calls. And while Salesforce.com offers reps the ability to log vital data after sales calls, let’s face it – this takes up a […]
It’s a good time to be an inside sales rep, as new data reveals that outbound prospecting isn’t just alive and well – it’s thriving! In April, we reported that a Bridge Group and AG Salesworks study revealed that in Q4 of 2012, reps were generating 32 opportunities per 1,000 outbound calls. Now, they have […]
The shortest distance between two points is a straight line. This simple fact, that we were told countless times as children, might just hold the secret to outbound sales success. Think about it – would you rather call a key decision maker directly, or go through a switchboard?  Sales data from Vorsight, a company that […]
Ever wish that business phone on your desk was as smart as the one in your pocket? With our new Intellgent Dialer for Salesforce.com customers, it can be even smarter. Our softphone works as an extension in Google Chrome (the world’s number one browser) and syncs data with Salesforce.com (the world’s number one CRM), enabling […]