Online PR Media 4/22/14-Inside sales software company RingDNA announced today the appointment of Jason Ouellette as Vice President of Engineering. Ouellette, a leading authority on the Force.com platform will oversee RingDNA’s engineering and technology efforts.
Numerous services allow you to match the area code of the person you are calling with the area code displayed on their caller ID. RingDNA claims that the use of these seemingly “local numbers” increases the rate at which such calls are answered by more than 50%.
Howard Brown, CEO and founder, spoke on behalf of RingDNA. It is a company that is said to power intelligent conversation. Brown has a lot of experience in startups and telephony. While phones are getting smarter, says Brown, our conversations are not.
RingDNA built a “distributed” Salesforce-enabled call center iOS app that includes call tracking, intelligent call routing, CRM integration and click-to-call functionality, all powered by Twilio phone numbers and Twilio Client for iOS.