Success is tied to your Character Sales is a competitive profession. Your success is defined by your ability to consistently defeat your competitors and overcome your buyer’s inertia. Winning also defines you. You win as a result of the habits that comprise who you are. And the sum of those habits represent your character; the […]
Day 6 of WFH. Well, that’s not entirely accurate. I’ve largely WFH the last 20 years since starting my company in 2000. It can be incredibly isolating to work on your own. Since salespeople tend to be social animals this can be a hard period. The initial transition period is usually not so bad. It’s […]
Ready to go mobile? We’ve just released our ConversationAI mobile app, for AI-powered sales management on-the-go.  We’re excited to announce that we’ve created a ConversationAI mobile app, available today on the iOS App Store and Google Play! Maximizing the value of the ringDNA platform If you’re currently a ringDNA customer who uses our Call Recordings […]
Like many B2B companies, you’ve been running a disciplined account based marketing and sales program. To get there, you invested countless hours analyzing product market fit across industries, segments and individual companies. You relentlessly tested messaging across digital channels, SDR outreach initiatives and events, having little reason to doubt your conclusions. After all, recent headlines […]
Okay, Sales Friends. Our version of Madness is still in full swing! Have you cast your votes yet for the most influential sales book that you’ve read? The results from the first round matchups in the Sales Madness Bracket Challenge, sponsored by ringDNA, are in! There were a lot of upsets in this First Round. […]
I believe that we’ll all have a bit more time on our hands over the next weeks and months. There are no sports on TV. (I’m in the early stages of Premier League withdrawal. Ask my wife. It’s not pretty.) There are no sporting events to attend in person. Broadway is closed (so much for […]
Despite the changes of the last decade to the sales role, sales time management is still difficult. Reps face a ton of inputs – from Slack notifications to emails to calendar reminders and more. The tyranny of distraction makes it easy for reps to lose focus on what matters most very quickly: building customer relationships. […]
Sales management has been a data- and performance-driven profession for decades, but only recently has technology caught up to the real needs of sales managers. Today, true data collection and performance analytics can become a core part of the sales management process. Thanks to powerful CRM data capture technologies and sales dashboards, sales leaders have […]
Hot leads are the sales person’s holy grail. Hot leads can be defined as a high-value lead that is a qualified buyer, actively engaged with your company, is highly interested, and is ready to buy. Hot leads are like striking gold. A deal with a hot lead closes extremely quickly and typically requires little effort […]
Sales management is an extremely rewarding, challenging, and exciting position to be in. Ultimately you are responsible for leading and guiding a team of reps to success through goals, quotas, plans, and processes. Whether you are already a manager looking to be promoted or are a sales rep that wants to become a manager, these […]
It’s common to use service level agreements (SLAs) in customer contracts or vendor relationships to clearly define the obligations of involved parties. SLAs can also be powerful internally as well, especially in a sales team. SLAs serve two purposes. The first is to define roles within the areas of overlap between different reps. Many teams […]
One of the most important metrics for any sales team should be new hire ramp time. Whether you hire a development rep or an account executive, the faster you can bring them up to speed, the better they will perform, the more your sales will increase, and the more ROI will be delivered. The average […]