Like most sales teams, you may be experiencing the challenge of shifting teams to remote work while ensuring that you don’t slow down revenue operations. This is something we at ringDNA care a lot about. At least 25% of our workforce is often working remote at any time, and at the moment, our team is […]
What’s the average salary of an inside sales rep at a SaaS company? According to the latest research, the average salary of an inside sales rep at a SaaS company is $60K (Base Salary) and $118K total on-target earnings. Recruiting and hiring new reps is one of the biggest challenges facing inside sales leaders at SaaS […]
Years ago, back when I was prospecting at another company, I remember cold calling a lead four or five times before finally getting her on the phone. When I finally did, I realized that I knew nothing about what her company did or even what her role was at that company. After asking some potentially intrusive […]
Defining Inside Sales Inside sales is the dominant sales model for reps in B2B, tech, SaaS, and a variety of B2C industries selling high-ticket items. Put simply, inside sales is sales that is handled remotely. It routinely involves high-touch transactions over phone and email. Contrary to telemarketers, inside sales professionals are highly skilled and knowledgable. […]
Imagine if you could snap your fingers and give every sales rep on your team five extra hours to sell each day. Think how much more productive they could be. Some of the most successful sales operations managers have discovered how to control time, in a sense. By automating key processes, sales operations managers can increase […]
No two salespeople are exactly alike. But when you’ve spent enough time managing sales reps, you begin to notice patterns. There are some personality types that are common to most sales organizations. And one of the biggest mistakes that sales managers make is managing every rep the same. Inside sales reps with different personalities will […]
In industries with a contract/recurring revenue model (such as SaaS) it’s often even more important to keep your current customers than to win new ones. After all, losing a big account can have a monumental impact on ROI numbers. That’s why sales leaders need to not only track pipeline metrics, but also track metrics that give insight […]
Sales emails are more proliferate than ever. Our inboxes are all likely inundated with emails from reps trying to win new business. But the truth is that while reps send a lot of email, most of it just isn’t effective. According to TOPO JQ only 23.9% of sales emails are ever even opened. That’s why it’s more important […]
Sales analytics can give sales leaders valuable insight into both reps’ activities and the outcomes of those activities. Having that visibility can empower leaders to do a far better job of coaching reps to success. But analytics can also be used to help coaches improve their own performance. For our latest eBook, we asked some sales […]
If you were to take a cross-section of all the world’s top performing sales leaders, I bet you’d find something important they have in common: they are perpetually on the hunt for new opportunities to optimize sales ROI. They are always on the lookout for new metrics to track that can help them make smarter revenue […]
2017 is here! As sales professionals, we’re always looking for new ways to expand our skill set and make new connections. Going to the right conferences can actually offer fantastic ROI to sales professionals. First of all, there are almost always sessions and keynotes featuring top industry experts. It’s a great place to share strategies […]
There is always something new to learn in sales. Every year, I’m impressed and awed by new selling strategies, techniques, tactics and tools that come to light. There are so many brilliant salespeople out there, and we’re lucky that some of the best are willing to share their hard-earned knowledge and secrets with us. Let’s […]

About the Author

Jesse WestDirector of Lifecycle MarketingringDNA

Jesse Davis West is Director of Lifecycle Marketing at ringDNA, focusing on improving the experience and maximizing the lifetime value for customers across their entire journey. Drawing on 9 years of B2B marketing experience, Jesse is passionate about communication, branding and strategic marketing. He also plays a mean lead guitar and can throw down at karaoke.