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Monitor and manage remote reps from anywhere
Track rep availability, assist reps on calls and provide real-time feedback—from one central location.
Trusted by the world’s best companies
From your contact center management portal
Monitor your workforce in real time
Ensure team productivity by seeing a real-time view of rep activities.
Improve buyer experiences on live calls
Monitor and join calls in real time to help your reps close deals or solve customer problems.
Provide real-time call feedback
Deliver notes to your reps during live calls that help improve their performance.
Manage your workforce in real time
ringDNA gives you the real-time visibility you need to manage your team effectively. Optimize scheduling based on rep availability, inbound call volume, rep skills and more.
Measurably improve buyer experiences within 30 days
Whether your goal is to improve NPS scores, reduce time in call queues or respond faster to inbound leads, ringDNA gives you the visibility and engagement tools you need to ensure great customer experiences.
Coach reps with live feedback
Engage remote reps with actionable coaching and feedback in real time. Help new reps ramp faster by providing notes during live calls.