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ringDNA Live

Monitor and manage remote reps from anywhere

Track rep availability, assist reps on calls and provide real-time feedback—from one central location.

Trusted by the world’s best companies

From your contact center management portal

Monitor your workforce in real time

Ensure team productivity by seeing a real-time view of rep activities.

Improve buyer experiences on live calls

Monitor and join calls in real time to help your reps close deals or solve customer problems.

Provide real-time call feedback

Deliver notes to your reps during live calls that help improve their performance.

Manage your workforce in real time

ringDNA gives you the real-time visibility you need to manage your team effectively. Optimize scheduling based on rep availability, inbound call volume, rep skills and more.

Measurably improve buyer experiences within 30 days

Whether your goal is to improve NPS scores, reduce time in call queues or respond faster to inbound leads, ringDNA gives you the visibility and engagement tools you need to ensure great customer experiences.

Coach reps with live feedback

Engage remote reps with actionable coaching and feedback in real time. Help new reps ramp faster by providing notes during live calls.

“ringDNA is a massive time saver.”
Ashley MargrafSales Manager, Fundera
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“Patient and rep relationships have improved dramatically because all of the information is in one place. As a result, nothing falls through the cracks”.
Holly Bledsoe-Bennett Director of Customer Success, OrthoFX
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