FreshBooks is the #1 cloud-based accounting software designed exclusively for service-based small business owners. The company has helped more than 10 million users process billions of dollars through its easy-to-use invoicing, expense management and time tracking features. Recognized in 2014 with six Stevie awards for best customer service in the world, the company’s mantra is to “execute extraordinary experiences everyday.” Based in Toronto, Canada, FreshBooks serves paying customers in 120 countries.
"Overall, ringDNA was our best sales productivity investment this year."
Scott Clugston, Director of Sales, Freshbooks
FreshBooks, #1 Cloud Accounting Solution Designed for Small Business Owners, offers invoicing software that has helped more than five million small business customers collect over $14B through its systems. When the company began looking for sales acceleration technology to help improve productivity, call connection rates and Salesforce reporting, FreshBooks decided to run side-by-side pilots to compare ringDNA and InsideSales.com.
ringDNA offered substantial advantages over insidesales.com including a far faster onboarding time, easy implementation and better Salesforce integration.
Six months after choosing ringDNA, the company found that ringDNA delivered substantial gains in both productivity and call pickup rates. The company also expanded its use of ringDNA International Local Presence to the UK and Australia.