Imagine you’re an inbound sales rep. You get a call from a lead that is not yet in Salesforce (if they were in Salesforce, RingDNA would automatically show you who they are, how they’ve engaged with your company in the past, and what to say to them). They’ve never filled out a form before. They just looked at your site, liked what they saw and dialed sales. Ordinarily, you’d need to spend time after the call going into salesforce and creating a new lead record. But what if that process could be a lot easier?
We’re constantly working on new features to make our customers even more productive. Earlier this year, we introduced some new functionality that really improves sales reps’ productivity when handling inbound calls from unknown leads.
RingDNA now makes it easy for reps to add new leads and contacts to Salesforce directly from their dialer. This saves reps a lot of time, while making it easier than ever to capture vital prospect data in Salesforce. Here is a really quick walk-through that shows how fast it is now to add new leads and contacts to Salesforce right from your dialer.
Jesse WestDirector of Lifecycle MarketingringDNA
Jesse Davis West is Director of Lifecycle Marketing at ringDNA, focusing on improving the experience and maximizing the lifetime value for customers across their entire journey. Drawing on 9 years of B2B marketing experience, Jesse is passionate about communication, branding and strategic marketing. He also plays a mean lead guitar and can throw down at karaoke.