Recently, we’ve been deluged with sales teams looking for a Lightning ready voice communications platform for Salesforce. It’s easy to understand why, since Lightning has a sexy interface and is slowly but steadily closing functionality gaps that exist with Salesforce Classic. Surprisingly, there’s a lot of misinformation out there about what’s possible in regards to telephony integration with Lightning. […]
As virtually every sales rep knows, Local Presence Dialing is a game-changer for outbound inside sales teams. Without localized caller ID, it can be tough to get prospects to pick up their phones. But with it, dialing from local numbers can lift call connection rates by up to 400%. But we here at RingDNA have never been easily satisfied, and our product […]
Years ago, when we were building the original prototype for what would become RingDNA, we knew that we would have to deliver dramatic gains in productivity, engagement and performance insight for our customers. But we went about that task with the confidence that there was one critical element we didn’t have to worry about: finding high-quality voice carriers for […]
Last week I had the great pleasure of moderating a webinar focused on surfacing the sales enablement secrets of top-performing companies. The panel featured an amazingly diverse array of B2B leaders from KnowledgeTree and Phreesia. What do all these companies have in common? In addition to having top-shelf leadership where it counts, they also take sales enablement very […]
Earlier this year, the RingDNA product team rolled out international local presence dialing to an expanded list of countries, making it far easier for reps in Europe and elsewhere to have more conversations when calling from one country to the next. Now we’ve taken it one step further by enabling reps to add a preset for the country […]
What’s the single most important factor contributing to B2B sales success? A first-rate product, highly targeted data and top sales technologies are essential, to be sure. But even the best sales stacks won’t help subpar sales talent. Hiring and training the right talent has never been more important or difficult. Most newly hired sales reps […]
Tell me if this sounds familiar: a newly hired sales rep spends a week or a few studying your sales playbook, then jumps on a phone call. The call is terrible. When so much is wrong with a phone call, do you address style, substance, personalization, opening remarks, the ask, closing remarks, or what? And […]
For inside sales teams, the debate between account-based selling and lead-based selling is raging (quick answer: do both!). So too is the question of whether automated sales messaging is helping or hurting sales reps (quick answer: hurting, mostly). But perhaps the biggest crisis facing the sales industry is really the volume of one-size-fits-all messaging that is killing engagement rates. […]
If you think CAC is a weird sound your feline makes when choking on a hairball, you might want to check out our new 2016 Complete Guide to Inside Sales Analytics (On the other hand, if you can already calculate CAC/LTV in your sleep, but you want to teach your fellow sales managers how to […]
Here at RingDNA, we’ve been using Salesforce Inbox for Sales Cloud in tandem with our own product to radically improve sales productivity during calls. For those who aren’t in the know, Salesforce Inbox is a chrome extension that offers a lot of features that enhance productivity when sending emails. When used with RingDNA, which accelerates overall productivity and […]
When’s the last time you revisited your company’s sales compensation plan? If the answer is a) “Never,” b) more than six months ago, or c) recently, but it’s causing all sorts of problems, you’re going to be interested in our new eBook. Given the huge response to our recent webinar on mastering the art and […]
Do you have a sales playbook? If not, you could be missing out on a lot of potential revenue. According to a recent article in HBR by Jason Jordan and Robert Kelly, companies that defined a formal sales process grow revenue 18% faster than those who don’t! And guess what? Sales reps know it, too. […]

About the Author

William Tyree

William Tyree is the Chief Marketing Officer of ringDNA, where he works collaboratively with the team to drive breakthrough growth while creating an iconic brand that inspires companies to improve sales experiences. Previously, he was CMO at FaceFirst and VP of Marketing at DemandResults. His thought leadership has appeared in Forbes, Entrepreneur, the Atlantic and elsewhere.