What Can You Do with RingDNA?
Sales | Marketing | Service
Could you close more business if you knew more about your prospects? RingDNA’s suite of sales solutions deliver game-changing data about each prospect before, during and after calls. Our mobile CRM solutions are guaranteed to make you more productive. Whether you’re with inside sales or a part of a mobile sales team, you’ll close more business faster with RingDNA.
RingDNA’s call tracking solution works effortlessly with Salesforce.com to reveal which marketing efforts drive the most valuable calls. With RingDNA, you won’t settle for just knowing the number of calls generated by TV, radio, SEO, social media, events and websites. You’ll gain complete visibility into the leads, opportunities and revenue driven by every effort.
For Customer Service
Set up a cloud call center in hours without needing to pay the high facility and hardware costs associated with running a traditional call center. RingDNA’s advanced call routing improves customer satisfaction by always connecting customers with the right agent. Supervisors can effectively monitor agent performance thanks to real-time call metrics, regardless of where in the world your agents are working.
Resources, Education and Support
Discover Your True Marketing ROI with Call Tracking for Salesforce.com
RingDNA’s Salesforce call tracking app empowers you to report the ROI of every phone call. Easily provision smart numbers with our phone call tracking systems in order to gain instant visibility into the impact of any online or offline effort on phone calls. Since our cloud call tracking software was built to effortlessly sync with Salesforce.com, you’ll not only see which efforts are driving calls but you’ll also be able to see the leads, opportunities and revenue that result from each call from any source, including AdWords, organic search, social media, TV, radio and more.
Mobile CRM Apps for Salesforce.com Boost Sales Productivity
RingDNA doesn’t just help you win more deals through smartly delivered contextual sales intelligence data. Our mobile CRM Salesforce.com apps also slash the time you spend researching leads by integrating prospect data streams into the same app where you can make and take calls, send emails and create follow-up tasks. Your activities – calls, emails and much more – are automatically logged in Salesforce.com, so you can spend less time entering data manually and more time closing deals.
Cloud Call Center Technology Makes it Easy to Manage a Mobile Service Center
With RingDNA’s agile cloud call center technology, you can set up scalable mobile call center in no time. Say goodbye to crippling facility and hardware costs and benefit from the freedom of the cloud. Agents can offer service from nearly anywhere on their iPad, iPhone or browser while supervisors can continuously improve their team thanks to call center metrics like average hold time, call duration and more. Thanks to features like interactive voice response (IVR), automatic call distribution (ACD) and advanced call routing, you can build customer loyalty at a fraction of the cost of a traditional call center.