This case study features a commercial real estate brokerage specializing in net lease and multifamily investments and how they were able to achieve 90% improvement in call tracking within Salesforce, save 18 hours per agent per month by automating tasks, and dramatically reduce new agent onboarding times.
HIGHLIGHTS Sales managers review 6x more calls with ringDNA The number of reps sales managers could comfortably manage doubled from 6 to 12 They quantified the cost of common objections with Conversation AI Reps and SDRs felt supported and attrition fell to zero THE CHALLENGE Reps at Equity Trust had anecdotal evidence that a lack […]
Oscar Trimboli is the author of the new book, “Deep Listening: Impact Beyond Words.” This is one of my favorite topics because Listening is the way you give value to the words of other people. On today’s episode Oscar and I dig into the difference between hearing and listening. Multiple academic studies have shown that […]