ringDNA for Healthcare

ringDNA Helps Healthcare Companies Acquire Patients and Exceed Their Expectations

See the complete platform that transforms the way you acquire, engage and service patients & customers.

Trusted By the World's Best Sales Teams

ringDNA Helps You Win Patient Trust

Personalized Interactions

Deliver tailored messaging based on member preferences and needs.

Rapid Response

Respond to patient & customer inquiries instantaneously with contextually relevant information.

Inspired Collaboration

Call center tools help agents ask for help, route calls and help patients and customers quickly.

Intelligent Call Routing

Quickly connect patients or practitioners to the right team member via sophisticated call routing rules.

Optimized Acquisition

Invest more in the marketing efforts that drive acquisition by tracking the source of every call.

Connected Experiences

Provide a unified experience across patients’ care journey.

Deliver 1-to-1 Journeys

Call recordings, call notes and historical details help ensure that agents provide a consistent experience across acquisition, enrollment and continued care.

Provide Value-Based Care

ringDNA drives better experiences by providing a single view of client data from a variety of sources including Salesforce, Google Ads and more within the context of calls.

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Solve Inquiries Faster

ringDNA gives team members the tools they need to resolve high-risk or high priority inquiries in record time. Automatically route callers to the best available team member, surface historical caller data in context and inspire collaboration across teams with a suite of powerful call tools.

Attract More Patients

88% of healthcare appointments are scheduled by phone. Identify which advertisements, campaigns and keywords are inspiring the best calls and invest more in the ads that drive acquisition.

Coach Team Members in Real Time

Ready to optimize member experiences? ringDNA helps managers coach agents like they’ve listened to every call, thanks to dozens of turnkey Salesforce dashboards and AI-powered conversation intelligence data.

“ringDNA’s Salesforce integration exceeded other products we looked at. We can see not only which marketing efforts are driving the most calls, but also the calls that result in the most revenue.”

David Hines, Director of Operations, Rapid Screenings Center

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“ringDNA helps us empower patients to participate in research without making it a burden on them. With all the time that we save we’re able to reach out to so many more people.”

Katherine Li, Clinical Research Coordinator, Sanguine Biosciences

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Ready to build deeper relationships with patients and customers?

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