WorkWave is the leader in Cloud-Based Field Service and Fleet Management Solutions for companies with a mobile workforce. WorkWave empowers service-oriented companies to reach their full potential through scalable, cloud-based software solutions that support every stage of their business life-cycle. Founded in 1984, WorkWave has been recognized with multiple awards for its outstanding products, growth and culture. For more information visit www.workwave.com.
"ringDNA enables us to easily implement a 5-minute or less SLA with our reps. In addition to that, the tool is flexible enough to allow us to automatically re-assign leads that sit untouched for more than 5 minutes, so that any available rep can jump on it. That way, we're prioritizing swift engagement with the customer over everything else."
Bonnie Worthington, Salesforce Team Manager at WorkWave