Rich Uncles is a real estate investment trust that makes direct real estate investment easy and affordable for the smaller investor. Unlike the typical REITs that involve intermediaries like broker-dealers and financial planners that are owned a commission, Rich Uncles works directly with investors, with no commissions, so they can deliver more of the actual investment into their funds. Everyone wishes they had that "rich uncle" to help them get started in investing, and that's exactly what Rich Uncles delivers. They help their customers invest in commercial real estate and/or student housing and with comparatively small amounts of financial commitment.
“The ringDNA team has been phenomenal. It’s definitely a partnership, they want to come alongside, they want to help figure out what things they can do to increase our productivity.”
Timothy Trainor, VP of Sales Operations, Rich Uncles
Rich Uncles, a REIT with a direct-to-investor business model, needed a reliable sales solution to help them efficiently capture accurate information surrounding calling and outreach activities. They also required complete visibility into their data for more accurate sales forecasts, and had a unique need for a call routing feature that directed inbound callers to their Salesforce record owners for an improved customer experience.
With ringDNA, Rich Uncles got a real-time Salesforce integration that automatically captures and records all activities to their CRM, saving reps precious time. Rich Uncles also uses ringDNA’s analytics and reporting dashboards for accurate sales forecasts. ringDNA custom-built Rich Uncles a call routing solution that seamlessly routes inbound callers to their Salesforce record owner. Overall, Rich Uncles accelerated their sales by increasing the number of calls and connections, resulting in a 25 percent conversion rate.