Recently, we’ve been deluged with sales teams looking for a Lightning ready voice communications platform for Salesforce. It’s easy to understand why, since Lightning has a sexy interface and is slowly but steadily closing functionality gaps that exist with Salesforce Classic. Surprisingly, there’s a lot of misinformation out there about what’s possible in regards to telephony integration with Lightning.
The two biggest myths we’ve heard lately:
To set the record straight, those things are possible, and RingDNA offers a Lightning ready and enterprise-ready voice communications platform for sales teams. I have to hand it to our product team, which has done an incredible job (and our conversations analytics look amazing in Lightning, by the way). And the reaction when showing just how RingDNA works to some very experienced Salesforce consultants? You would have thought we proved that Bigfoot really exists.
So to set the record straight, here’s just a shortlist of commonly requested things that RingDNA’s Intelligent Dialer for Salesforce and Lightning can do together:
We won’t try to convince you that Bigfoot exists, but if you’d like to see how RingDNA is not only Lightning ready, but also Enterprise-ready, contact us and we’ll set up a demo for you.
William Tyree is the Chief Marketing Officer of ringDNA, where he works collaboratively with the team to drive breakthrough growth while creating an iconic brand that inspires companies to improve sales experiences. Previously, he was CMO at FaceFirst and VP of Marketing at DemandResults. His thought leadership has appeared in Forbes, Entrepreneur, the Atlantic and elsewhere.