When it comes to engaging with potentially infected individuals to curb the spread of COVID-19, voice, email and text messaging are all critical communication channels. But of the three, text messaging has the potential to be the most effective. Response rates from text messages can commonly be as high as 90%, while email and call […]

The more you call, the more you sell. In order to maximize productivity, many inside sales teams in the past used autodialers to make robocalls. However, new TCPA rules have greatly limited the legal use of autodialer technology. This has created a new pain point for inside sales teams across the U.S., as inside sales reps are […]

Does your sales team use anything that could be construed as an “autodialer,” or are you thinking of buying one? Does your marketing team use SMS/text messaging campaigns? If so, you need to become intimately aware of new regulations going into effect. The Telephone Consumer Protection Act (TCPA) was drafted in 1991, but new regulations […]