How much time are your inside sales reps really spending selling? A few years back, I read a study saying that average sales reps only spend 35% of their time selling. My first thought was, “that can’t be right!” But think about it – how much time do your sales reps spend entering data into Salesforce, browsing […]
Over the next few years, your business should expect and prepare for more inbound calls from customers than ever before. I know what you’re thinking – “More calls? Do people even make phone calls anymore?” While your customers might be using social media and texting more for personal communications, inbound business calls are actually at […]
Last week, salesforce.com announced that they will officially stop supporting their CTI Toolkit. We see this as a progressive move on the part of salesforce.com, as it signals that they are moving away from premise-based CTI deployments. But does this mean that companies will no longer be able to have phone systems that interact with […]
Whether you are trying to generate leads for your own company, or you work for an agency that traffics in leads, chances are that  you aren’t taking enough credit for your efforts. There’s a lot of talk amongst marketers about creating a culture of accountability, in which marketers are able to report the ROI of […]
In today’s competitive environment, hitting quota often demands working long hours. The best sales reps work hard because they have a competitive drive that compels them to win. But that doesn’t mean that you don’t deserve to take some time off to relax on a tropical beach, explore the Roman Colosseum or simply disconnect from […]
Our Intelligent Dialer has always helped inside sales reps dial more leads while staying connected to valuable data from Salesforce, social media and more. But our latest feature makes our dialer even more powerful. With a single click, Local Presence empowers your outbound sales reps to automatically dial prospects using local phone numbers. The result […]
RingDNA maximizes sales performance by transforming one of the most important, and yet most neglected, pieces of technology in the office – the phone. But as any sales manager knows, keeping track of how sales teams are performing is just as important. That’s why we’ve just rolled out something our customers have been asking for – […]
Top B2B sales reps have already discovered how valuable LinkedIn can be during B2B sales prospecting. Best-selling author and top sales strategist Jill Konrath reported that reps can massively accelerate their sales pipeline by spending less than an hour a day using LinkedIn. In fact, Konrath states that LinkedIn offers better sales ROI than any other […]
Each day, as we speak with our current and prospective customers, we get a wide range of questions about what’s possible with inside sales software. A lot of the time, we mention productivity features that people didn’t even know existed. Given the increase in demand, we thought it would be helpful to create a guide […]
2019 Update: the Free Mobile CRM App for iPhone is discontinued & no longer supported. You can learn about the new amazing products we produce here. Here at RingDNA we never rest on our laurels. We are constantly working (often literally around the clock) to  improve our products. We just rolled out some exciting new […]
A new study by frequent HBR contributor & sales strategist Steve W. Martin concluded that only 57% of inside sales teams were “equipped with the sales strategies, tools and skills to exceed their numbers.” Martin compared this to outside field sales teams, which reported that 83% had what they needed. The definition of inside sales […]
What do most inside sales reps really know about incoming leads the moment the phone rings? Sadly, the answer is usually nothing. But there is actually a lot of data that can show reps why prospects call. B2B marketers regularly capture a wide variety of data about customers’ buying intentions in CRMs like Salesforce. And […]