A predictive dialer is an outbound calling system that automatically dials from a list of telephone numbers, much like autodialers or robodialers. A predictive dialer automatically calls numbers until it detects a connection, then passes the call to a live agent. dialers screen out busy signals, voicemails, no-answers, disconnected numbers, and so on. So what […]
BuiltInLA recently interviewed ringDNA VP of Product Jeff Shelton on trends within the AI space. In the article, Jeff covers what trends he is paying attention to right now, as well as where ringDNA is headed. Jeff discusses how effective AI is for actually helping humans be more human. We can use AI to analyze […]
With the majority of 2019 already in the rearview mirror, it’s time to start planning 2020. Thanks to the major advancements in sales technology over the past few years, one of the most important components of sales success in the near future will be sales enablement and sales operations. Sales enablement leaders must know how […]
According to a study by CSO Insights, sales organizations are using an average of 10 sales tech tools, with a plan to add another four in the next 12 months. Affectionately named the “sales stack,” these tools are all supposed to help a salesperson become more productive and yield metrics that managers can use to […]
One of the oldest principles of sales is the more time you spend selling, the more revenue you will generate. Unfortunately, as a sales rep, you can’t always focus purely on your sales efforts. Today, reps must juggle responsibilities, carry heavier workloads, and manage multiple sales channels including the phone, email, social, and even in-person […]
Ever been curious about the return on investment your competitors are getting from their technology investments? While the sales acceleration ROI story is one we at RingDNA hear every single day, many companies are still trying to make sense of how best to use sales technology (let alone how to measure ROI!). Both questions are well […]
High performing inside sales teams are also high tech. Want proof? Look no further than Salesforce’s recent State of Sales report. According to the report, which surveyed over 2,300 global sales leaders, “High-performing sales teams use nearly 3x more sales tech than underperforming teams, freeing them from process-heavy tasks and giving them more time to […]
Here at RingDNA, our continuing mission is to help inside sales teams automate and optimize sales activities so they can grow revenue. To that end, we’re always trying to improve our dialer with new capabilities that can help both sales reps and managers. One such feature is call barging. Though the name may sound intrusive, this feature actually […]
Desktop notifications  are an absolute productivity killer for 99% of people on this planet, and the same is true for about half of sales reps. But for certain types of reps – namely lead qualification reps and account executives – desktop notifications can be a GODSEND. Why? Because desktop notifications can be one of the most powerful […]
When I was an inside sales rep for another company, I almost exclusively sold to leads that came in from marketing efforts. At the time, however, we had outside sales reps who would hop in their cars, drive to viable prospective businesses and try to set up appointments. On good days they might even close a deal on the […]
We’re excited to announce that our Founder and CEO Howard Brown will be presenting at this year’s Cloud Expo. Cloud Expo, which focuses on ways that cloud computing is transforming enterprises, is being held November 4-6 at the Santa Clara Convention Center. As we all know, any amount of data is useless unless it’s delivered intelligently, to […]
Nothing has the power to influence your professional image more than the content you share in your LinkedIn status update. Don’t believe me? Think about it – most people in your network will look at your LinkedIn profile page once, and then forget you exist for a while. On the other hand, everyone in your […]