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In highly competitive industries, real-time revenue intelligence has become critical to exceeding sales goals. Revenue intelligence reveals what’s working and what’s not, so revenue leaders can continuously optimize their team’s efforts. Successful revenue intelligence requires fully eliminating manual data entry in your CRM. By automatically logging activities like calls and emails in Salesforce and curating […]
A call disposition describes the outcome of a call. They include statuses like, “demo scheduled,” “left voicemail”, and even “no longer in service.” In fact, customer service teams have actually logged call dispositions for years, and sales teams have followed to record call outcomes. Call dispositions give sales managers valuable intelligence they can use to […]
If you have a B2B sales team, every sales and marketing activity is leading up to a pivotal moment – a phone call. Your SDRs spend hours trying to connect with viable prospects and marketers expend countless resources just to get customers to call. So the last thing you want is to lose visibility into the […]
Over the past year, we’ve had countless customers ask us to make their reps to disposition their calls. While we’re rarely fans of forcing anyone to do anything, we recently rolled out a feature that gives reps a gentle reminder to do that that. We’re excited about this new feature because it helps reinforce the importance of […]