There isn’t anything personal about combing through a folder of call recordings, listening to a few, and then simply emailing feedback to a team member. And, if it were up to me, headset splitters would be outlawed. With the ringDNA Conversation AI solution, I can take a more personalized and scalable approach to coaching the […]
For remote sales managers, call recordings are critical to revenue success Forced remote work by virtue of the COVID-19 pandemic is accelerating sales management trends that were already underway. As a result of social distancing and remote work, many sales leaders are presented with a lower-fidelity picture of how their sales team is doing, what […]
By Jeff Shelton, ringDNA’s VP of Product The ringDNA product team always keeps a pulse on the market and customer needs. Data driven product teams use information from multiple sources and listening posts to create a cohesive strategy. At ringDNA we achieve this feedback at scale by using ringDNA’s mobile coaching app, ConversationAI. It’s no […]
What is the best time to make sales calls? We mined the 2019 call data from millions of sales calls to uncover which times of day are ideal for key sales activities, including the best time to make cold calls. The data in this post is based on connection rates – the percentage of all […]
This morning, ringDNA Founder and CEO Howard Brown joined Stuart Varney on Varney & Co. to discuss how companies like Amazon, HPE, Twilio, SAP, and more use ringDNA’s ConversationAI to analyze engagements between their sales teams and prospects. Howard discussed the importance of the customer experience saying,”We’ve moved from a product economy to an experience […]
ringDNA Expands its Suite of Sales Engagement Solutions with the Addition of AI-Powered Sales Coaching Groundbreaking conversation intelligence solution, now released to general availability on desktop and mobile, transforms sales management through AI-powered performance insight Los Angeles, CA – November 13, 2019 – ringDNA (www.ringdna.com), the sales experience platform company that helps businesses scale revenue […]
Artificial intelligence has already permeated our lives as consumers. The transformation was discreet, but it has made things better in every way. The last time you used Netflix, an AI helped you decide what to watch, when you shopped on Amazon, an artificial intelligence influenced what you purchased, and when you ordered that Uber, an […]
Dreamforce 2018 concluded with over 170,000 attendees, 13.5 million online viewers, and 400 partner companies. There were more than 2,700 sessions, 50 keynotes, and 5,815 hours of hands-on training. One thing is for sure, if you plan to attend this year, there will be no shortage of activities. However, one thing you absolutely cannot miss […]
Your sales pipeline is the fuel line that powers your sales process and turns leads into revenue. A pipeline typically consists of stages that sales prospects advance through as they become a customer. Beginning with your marketing team, your sales pipeline delivers contacts from your marketing team to sales development reps, who turn them into […]
If you are in sales, chances are you’ve been on a video conference. Video conferencing applications have become a necessity in the business world and are a staple in every company’s technology stack. The prevalence of video is perhaps the most noticeable within sales itself. As the inside sales model firmly establishes itself as the […]
This past week was an incredibly exciting one at RingDNA. First, we received national recognition for the amazing work environment and culture we strive to build each and every day. We then capped it all off with the announcement of our partnership with AWS and an appearance at AWS re:Invent in Las Vegas to launch […]