How You Can Use SMS In a Call Flow
The very first text message was sent in December of 1992. Since then, SMS has steadily become ingrained in our daily lives. On average, Americans actually send five times more SMS messages than phone calls […]
Tag Archives: call flows
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7 Advanced Call Routing, Call Flow, and IVR Use Cases
Maximize Your Sales Effectiveness with Advanced Call Routing In the past, call routing systems were complex, hardware intensive, difficult to manage, and uncompromising. Now, it’s the exact opposite. Modern day call routing systems are application-based, […]
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Using Skills-Based Routing to Improve Lead Close Rates [VIDEO]
What if every lead that called your company could be instantly connected to someone specializing in the product they want? If you could do that, how much more business could you close? For example, let’s […]
