If you’ve been to Dreamforce before, you know that sessions fill up fast with early registrants. With Dreamforce expected to draw more than 120,000 this year, it’s more important than ever to sign up early.
We’re excited to announce that our Founder & CEO Howard Brown has prepared two exciting and interactive sessions at this year’s Dreamforce conference.
Our sessions this year align perfectly with the theme of this year’s Dreamforce: being a customer-focused company. The most cutting-edge businesses are already reimagining sales, marketing and service efforts in order to provide unparalleled customer experiences. Tools like RingDNA can help businesses gain powerful visibility into their prospects’ needs in real time. Both of our sessions this year focus on the ways we’re helping our customers leverage valuable prospect data in real-time to deliver the right marketing messages and have the right sales conversations.
Most sales managers lack the visibility to optimize their team’s performance in real time. But by tracking the right call metrics, sales managers can make improve predictive decision- making while helping more reps crush quota. RingDNA Founder & CEO Howard Brown reveals 7 key call metrics that sales managers can track in Salesforce.com in order to improve their sales team’s success.
Monday November 18
10am – 11am
San Francisco Marriott Marquis, Golden Gate C1/C2
Though call tracking has been around for ages, marketers can now not only use call tracking data to gain periodic insight into which efforts drive the most calls, but also use call tracking data to influence sales and marketing workflow in real-time. RingDNA CEO Howard Brown will discuss how data-driven telephony can revolutionize the way that businesses communicate with customers. He’ll also reveal how to create an integrated call tracking solution in Salesforce.com.
Then, as a case study, Howard will introduce a customer that spends millions of dollars each year on ads to attract new patients, but lacked visibility into which channels, campaigns and keywords helped new patients discover them. Howard will discuss how RingDNA helped them make smarter marketing investments based on real-time call tracking data. RingDNA also helped them improve customer satisfaction through intelligent call routing and by providing agents with valuable contextual data about patients in real time.
Thursday, November 21
11:30 AM – 12:30 PM
Palace Hotel, Sea Cliff
Jesse WestDirector of Lifecycle MarketingringDNA
Jesse Davis West is Director of Lifecycle Marketing at ringDNA, focusing on improving the experience and maximizing the lifetime value for customers across their entire journey. Drawing on 9 years of B2B marketing experience, Jesse is passionate about communication, branding and strategic marketing. He also plays a mean lead guitar and can throw down at karaoke.