ringDNA Founder and CEO recently joined Bloomberg’s The Close to discuss artificial intelligence and its impact on the labor market. Rather than the common misconception that AI will take jobs from both blue and white-collar workers, Howard says that AI will actually augment those works to help them be better at their jobs. “We see […]
Dreamforce 2019 was an incredible time for ringDNA, we all got to meet some incredible people, attended some awesome sessions, and participated in some super impressive events. One of our favorites was the 2019 Sales OpsStars conference that took place alongside Dreamforce. There, we meet at the intersection of sales, marketing, and demand generation to […]
Cold calling is arguably one of the hardest sales activities, as there are so many different factors that contribute to a reps’ success or failure at it. When it comes to making successful cold calls, a solid skill set significantly contributes to success. Fortunately, anyone can acquire the skills necessary to be successful at cold […]
About the Lending Marketplace Industry Fundera is an online lending marketplace that is the go-to financial resource for everything small business. Currently, there are over 200 digital lenders in the United States and their global volume is expected to reach over $290 billion by 2020. These marketplaces are taking the financial world by storm as […]
This morning, ringDNA Founder and CEO Howard Brown joined Stuart Varney on Varney & Co. to discuss how companies like Amazon, HPE, Twilio, SAP, and more use ringDNA’s ConversationAI to analyze engagements between their sales teams and prospects. Howard discussed the importance of the customer experience saying,”We’ve moved from a product economy to an experience […]
About the REIT Industry A REIT, or real estate investment trust, is a company that owns, and usually operates income-producing real estate. These real estate assets can be nearly any type of property, including regular homes, apartment/condo buildings, hotels, commercial, office, retail, warehouses, and even student and affordable units. REITs take investor money and apply […]
Warm Calling: The Comprehensive Guide What is warm calling? Nearly everyone in sales knows what a cold call is. But, many are not familiar with its more effective counterpart, warm calling. Warm calling is an outbound sales strategy that focuses on dialing, connecting with, and having sales conversations on the phone with sales leads who […]
With the majority of 2019 already in the rearview mirror, it’s time to start planning 2020. Thanks to the major advancements in sales technology over the past few years, one of the most important components of sales success in the near future will be sales enablement and sales operations. Sales enablement leaders must know how […]
Artificial intelligence has already permeated our lives as consumers. The transformation was discreet, but it has made things better in every way. The last time you used Netflix, an AI helped you decide what to watch, when you shopped on Amazon, an artificial intelligence influenced what you purchased, and when you ordered that Uber, an […]
Dreamforce 2018 concluded with over 170,000 attendees, 13.5 million online viewers, and 400 partner companies. There were more than 2,700 sessions, 50 keynotes, and 5,815 hours of hands-on training. One thing is for sure, if you plan to attend this year, there will be no shortage of activities. However, one thing you absolutely cannot miss […]
After a recent call to the customer service department of a major airline, I was presented with a single simple automated yes/no question: “If you ran a customer service department, would you hire the rep who just helped you?” My answer was a resounding yes, but it presented an interesting question. From the inside of […]
Building sales cadences in Salesforce is an effective way to streamline your lead response or prospecting efforts. To stay competitive, using a sales cadence (also called a sales sequence), or automation of sales messaging, is no longer just an option. Today, it takes an average of eight touches before a sales rep makes contact with […]

About the Author

Zack Cronin

Zack is a Sales Content Specialist at RingDNA. He is passionate about solving everyday problems and increasing performance through innovative technology. Zack has worked directly with sales teams and understands the challenges they face on a daily basis. When he's not developing and sharing knowledge at RingDNA, he loves being outdoors, hiking, and coffee.