We’d like to thank our early adopters for all the feedback we’ve been receiving since launching RingDNA Free for Salesforce. We’re hearing a lot about increased productivity and fun. Here’s what we’ve been hearing:
RingDNA Slashes Call Prep Time
Sales reps spend 24% of their time researching to prepare for sales calls, according to a recent CSO insight report. RingDNA for iPad saves users time by providing immediate access to a prospect’s Salesforce.com record, relevant company news and social media feeds before, during and after any call. In other words, you’re no longer in a web browser toggling between Salesforce.com, Twitter, Facebook, Chatter and news sites. Our customers are spending less time conducting research, and more time closing deals.
RingDNA Ends Manual Logging Activity
One of the initial customer questions about our mobile CRM experience was about how RingDNA would handle the inevitable followup work needed after a sales call. If RingDNA was used in the field, would reps then have to spend time logging call activities and notes manually into Salesforce.com? Thankfully, the answer is no. Whether you use RingDNA on the go or as a replacement to your desktop phone, RingDNA employs Salesforce Automation to eliminate followup work. Calls and emails are aut0-logged as activities, and call notes and tasks are automatically appended to records. For agents that like to bring their own iPad to work, these management-friendly features make it a win for CIOs looking for BYOD-approved apps.
Making Calls on an iPad is Just Plain Cool
RingDNA Free is a great way to wow colleagues and friends. Whether you’re the boss or an employee, one thing is clear: using your iPad as a phone has a certain “wow” factor. Think about that the next time you want to impress someone in the office. Beware, however – it’s also habit forming. Once you start making calls on your iPad, you might have a hard time going back to your old desk phone.
2020 update: This post contains legacy content regarding ringDNA features. For the most recent up-to-date information about ringDNA, please check out our amazing solutions at www.ringdna.com
Jesse WestDirector of Lifecycle MarketingringDNA
Jesse Davis West is Director of Lifecycle Marketing at ringDNA, focusing on improving the experience and maximizing the lifetime value for customers across their entire journey. Drawing on 9 years of B2B marketing experience, Jesse is passionate about communication, branding and strategic marketing. He also plays a mean lead guitar and can throw down at karaoke.