Privacy Policy

1. Web Sites Covered

This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement: http://www.RingDNA.com

2. Information Collected

RingDNA offers a variety of applications and services that are collectively referred to as the “Services.” RingDNA collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services (“Customers”).

When expressing an interest in obtaining additional information about the Services or registering to use the Services, RingDNA requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, RingDNA requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). RingDNA may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About RingDNA Customers.”

As you navigate the Company’s Web sites, RingDNA may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).

3. Use of Information Collected

The Company uses Data About RingDNA Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.

The Company may also use data About RingDNA Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.

RingDNA uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Services.

RingDNA uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with data About RingDNA Customers to provide personalized information about the Company.

4. Web Site Navigational Information

RingDNA uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information that may be collected on the Company’s Web sites and how this information may be used.

Cookies

RingDNA uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, RingDNA ’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to RingDNA , either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me” or a “Free Trial” Web form), you remain anonymous to the Company.

RingDNA uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to RingDNA , the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.

RingDNA uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Services or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Services.

RingDNA may use information from session and persistent cookies in combination with Data About RingDNA Customers to provide you with information about the Company and the Services.

Web Beacons

RingDNA uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, RingDNA may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. RingDNA uses Web beacons to operate and improve the Company’s Web sites and email communications.

RingDNA may use information from Web beacons in combination with Data About RingDNA Customers to provide you with information about the Company and the Services.

IP Addresses

When you visit RingDNA’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, RingDNA uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.

RingDNA also collects IP addresses from Customers whey they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.

Third Party Cookies

From time-to-time, RingDNA engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites.  RingDNA may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.

RingDNA also contracts with third-party advertising networks that collect IP addresses and other Web Site Navigational Information on the Company’s Web sites and emails and on third-party Web sites. Ad networks follow your online activities over time by collecting Web Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other Web sites. This process also helps us manage and track the effectiveness of our marketing efforts.

5. Public Forums, Refer a Friend, and Customer Testimonials

RingDNA may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. RingDNA is not responsible for the personal information you choose to submit in these forums.

Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. RingDNA will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. RingDNA does not store this information.

RingDNA posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. RingDNA obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

6. Sharing of Information Collected

Unless described in this privacy statement, RingDNA does not share, sell, rent, or trade any information provided with third parties for their promotional purposes. RingDNA may share Data About RingDNA Customers with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. RingDNA may also share Data About RingDNA Customers with the Company’s service providers to ensure the quality of information provided.

From time to time, RingDNA may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from RingDNA, the Company may share Data About RingDNA Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). RingDNA does not control our business partners’ use of the Data About RingDNA Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

7. Communications Preferences

RingDNA offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking here or by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to [email protected] Customers cannot opt out of receiving transactional emails related to their account with RingDNA or the Services.

8. Correcting and Updating Your Information

Customers may update or change their registration information by editing their user or organization record. To update Billing Information or have your registration information deleted, please email [email protected] Requests to access, change, or delete your information will be handled within 30 days.

9. Customer Data

RingDNA Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). RingDNA will not review, share, distribute, or reference any such Customer Data except as provided in the RingDNA Master Subscription Agreement, or as may be required by law. In accordance with the RingDNA Master Subscription Agreement, RingDNA may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.

10. Changes to this Privacy Statement

RingDNA reserves the right to change this Privacy Statement. RingDNA will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.

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