What is Voicemail Drop?

The definition of Voicemail Drop (also known as voicemail automation) is a type of inside sales technology that is designed to accelerate the process of leaving voicemail messages.

How Voicemail Drop Works

The moment a call goes to voicemail, a Voicemail Drop system enables reps to select a message from a library of prerecorded voicemail messages and then “drop” that voicemail with a single click and then jump to the next call.

Time Savings from Voicemail Drop

Voicemail Drop systems are designed to save reps a lot of time. In high-volume sales environments, reps often leave up to 150 voicemails in a single day. At an average of 30 seconds a voicemail, this can take up to 25 hours of an individual rep’s time each month. For a team of ten reps, that’s 250 hours. But with Voicemail Drop tools, reps can gain much of that time back.

Other Potential Advantages of Voicemail Drop

Voicemail Drop systems also present some other advantages to sales reps. Some of those advantages include:

  • Quality-Using prerecorded voicemails ensures that every voicemail message sounds perfect and lively. Reps often sound less enthusiastic toward the ends of their workdays after leaving many manual voicemail messages.
  • Optimization-Using prerecorded voicemails enables managers to test which voicemail messages get the most responses. This data can help reps optimize reps’ sales communication.
  • Personalization– Prerecorded voicemails can be framed around campaigns to enable speed while also maintaining a degree of personalization. As an example, a prerecorded voicemail could mention the name of an ebook that a prospect downloaded when reps are calling down a list of leads that downloaded that particular eBook.