How To Use RingDNA for Inbound Sales Calls [Video]

If you knew more about who was calling, could you be more successful?

That’s the question we ask sales agents before showing off RingDNA’s amazing inbound calling features. A similar question could have been posed to hiring managers years ago when LinkedIn was new (“if you knew more about your candidates, could you hire better employees?”). The answer to both questions, obviously, is yes. Knowledge is power. And in the world of sales, knowledge often equates to closed revenue.  Inbound Call on iPad Mini With the RingDNA App

To that end, our mobile CRM app focuses allows you to take truly intelligent sales calls. The moment a prospect calls, reps can interact with valuable prospect data including a prospect’s sales history, company news, and social feeds from Facebook, Twitter, LinkedIn and Chatter. Reps can also view prospects’ office locations in Google maps and schedule appointments in their Google Calendar right from the app.

In addition to powering smarter sales conversations, RingDNA also helps improve productivity. We know that reps want to spend their time selling rather than logging data. As reps take calls, add and edit contacts, send emails and create tasks, RingDNA automatically logs these activities in Salesforce.com.

Our mobile CRM app arrives at a time when reps are hungry for solutions that serve up meaningful data on the go. Gartner just reported that mobile CRM apps will grow 500% by 2014. Contrast this figure with declining PC shipments (down 11.2% over the past year), and it’s obvious that the ability to manage customers from mobile devices will be incredibly important. Our new video shows some of the ways our mobile app helps mobile workers leverage prospect data during incoming calls.

About the Author

William Tyree

William Tyree is Chief Marketing Officer at RingDNA. William brings 14 years experience creating winning growth strategies for Fortune 1000 companies. His articles have appeared in Harvard Review, The Atlantic, ProBlogger, The Salesforce Blog, Entrepreneur and elsewhere.

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