RingDNA offers intelligent telephony for companies interested in improving sales, marketing and support performance through access to real-time consumer data. Unlike other telephony products, RingDNA delivers real-time CRM data, social media streams and behavioral marketing information to the right person at the right time with virtually no IT infrastructure requirements.
Selling in a Data-Rich World
In sales, knowledge is power. RingDNA for Salesforce integrates lead and contact data from Salesforce.com, Facebook, Twitter, and business news feeds in order to provide reps with actionable business opportunities in real time.
Marketing in an Evidence-Based World
RingDNA helps marketers attain True ROI by eliminating blind spots associated with inbound phone calls. Unlike traditional call tracking, RingDNA’s CRM-based campaign tracking associates marketing campaigns with sales data, providing insight that tells marketers which channels are truly effective.
Customer Service in an Agile World
RingDNA’s distributed call center platform places a comprehensive contact center solution at your fingertips, offering complete visibility and control with routing, reporting, real-time monitoring, and call recording capabilities. Scale up and down as your business grows, and locate your service agents anywhere.